Amazing staff... The cleaning lady was very nice went over and above to keep the room clean with fresh towels and sheets, if we wanted them otherwise she didn't bother us when we had the do not disturb sign on the door ...The room was very clean from the get go with an amazing balcony that overlooked the heart of Gatlinburg... Everything is pretty expensive in the area but The Chalet Inn gave us a great deal for our 4 day get away ... This was my wife and I second time staying at The Chalet Inn ... We rate it 5 stars both times and we will be back !!!
Corry
kwiecień 2025
The people were friendly. They responded politely & quickly when I expressed concern. The facility was clean. We had a good view of the mountains. The hotel is in process of renovation.
Chunn
listopad 2024
It was very clean and comfortable bed, lots of room and a beautiful Mountain View. Bedroom/living room combo was huge as well as the Dining area was separate and tons of room with a microwave and mini frig. Large large closet. Huge bathroom was very nice to have. Toilet and shower/tub combo was in separate room so you could have privacy.Its not fancy or luxurious by no means but it is very comfortable,clean and quiet at night. A little bit noisy in the daytime because they are working on building townhomes.
David
październik 2024
We came in very late/after dark. The area we stayed in had construction vehicles and closed access. Can not check in or out at the actual Chalet, must drive down a seemingly treacherous one lane road to go to a Choice hotel for check-in. Too dark to see anything but the long ramp we had to walk down to get to our room (215). We were very unhappy. HOWEVER, when we got into our room, sat on our balcony, saw the stars & bright lights we felt better. When we woke in the morning & had coffee on our balcony, we were even more pleased with the view, the gardens & the pool & surroundings. Our suggestion - don’t check in after dark!
Jane
wrzesień 2024
Location and the person ho working on the office, very friendly professional and courteous
Julia
czerwiec 2024
We love the Chalet!! Stayed there 4 or 5 times now. The facility is exceptional in itself and the location is a plus. It's always very clean and quit. The peace and quit are worth every dollar spent to stay there. I just hope their prices don't start going up with the construction that is going on behind them. The staff is so friendly and caring. We had a little problem with a remodel going on in the room next to us but all it took was a call to the front desk and that was stopped. The pool and surrounding area is exceptionally well kept.
Loretta
lipiec 2024
Love the location and the staff are friendly and attentive.
Dawn
wrzesień 2023
I upgraded to a mountain view and it was worth it! The view from the bed was breathtaking. The room was spacious, friendly, and held some of the vintage charm. It had a tv, but I didn't have any need to use it. The mini fridge in the room was also nicely sized. It's also not a long walk from the River Rd or the Parkway.
Jason
sierpień 2024
Very spacious room. Clean and comfortable.
Joseph
wrzesień 2022
You can tell that the property is older but other than that, we had a great experience. The view from the balcony was breathtaking! We actually booked with Chalet Inn in August 2022 and liked it so much, we booked for this trip too without looking at other hotels. We will be back!
Kerri
luty 2023
Rezerwacje:
+1 (888) 385-8465